dbd44 Privacy Policy

1 Scope and Purpose of Data Collection

dbd44 collects certain personal information from registered users of its platform. This data collection is conducted in a fully lawful and transparent manner. We collect only the information that is necessary to provide our services.

1.1 Directly Collected Information

The following information is collected during registration and account management:

• Full name and date of birth
• Email address and contact details
• Documents required for identity verification (national ID card or passport)
• Payment-related information (bKash, Nagad, Rocket, Upay account numbers or bank details)
• Account username and password

1.2 Automatically Collected Information

When you use the dbd44 platform, certain information may be collected automatically, including:

• IP address and device type
• Browser version and operating system
• Website usage patterns and session duration
• Cookies and local storage data
• Login history and transaction records

The main purpose of collecting the above information is to ensure the security of your account, prevent fraudulent activity and provide you with a better service.

2 How Your Information Is Used

dbd44 uses your personal information for the following lawful purposes:

2.1 Account Management and Verification

Your information is used to create, manage and keep your account secure. Your name, date of birth and identity document details are used in the identity verification (KYC — Know Your Customer) process, which is conducted in accordance with international standards.

2.2 Processing Financial Transactions

Your payment information is used to complete deposit and withdrawal transactions. The minimum deposit amount on our platform is ৳300 and the minimum withdrawal amount is ৳1,000.

2.3 Security and Fraud Prevention

Collected information is analysed to protect your account from unauthorised access and to detect potentially fraudulent activity. Your information is kept secure through SSL encryption and other security measures.

2.4 Providing Customer Support

Our 24/7 Bengali live chat support team may use your information to resolve your issues. This is done solely for the purpose of improving service quality and resolving problems.

2.5 Compliance with Legal Obligations

Where required to comply with applicable laws and regulations, we may be obliged to share information with the relevant authorities.

3 Data Sharing and Third Parties

dbd44 does not sell, rent or otherwise transfer your personal information to third parties for commercial purposes. However, information may be shared in limited circumstances in the following cases:

• Payment processors: Necessary information is shared with the relevant payment providers to complete transactions via bKash, Nagad, Rocket, Upay and bank transfer.
• Identity verification services: Approved third-party services may be used for KYC verification.
• Legal authorities: Information may need to be provided to the relevant authorities in the case of a court order or legal obligation.
• Technical service providers: Reliable technology partners are used to operate our platform, and they work under strict confidentiality agreements.

Before sharing information with any third party, it is ensured that they maintain appropriate security standards and handle data in a manner consistent with this privacy policy.

4 Data Security Measures

dbd44 has adopted industry-standard technical and organisational measures to ensure the security of your information.

4.1 Technical Security

• All data transfers are kept secure using SSL encryption technology.
• Secure server infrastructure is maintained and regular security audits are conducted.
• Passwords are stored in encrypted form — never as plain text.
• An automatic alert system is activated if unusual activity is detected on an account.

4.2 Organisational Security

• Only authorised staff have access to your personal information.
• All staff are trained to follow strict confidentiality policies.
• Security reviews are conducted at regular intervals.

Although we take the highest security measures, it is impossible to guarantee complete security when transferring information over the internet. We therefore also advise users to remain vigilant in protecting their own accounts.

5 Cookies Policy

The dbd44 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

5.1 Types of Cookies

• Essential cookies: These are necessary for the platform to operate, such as maintaining login sessions and security verification.
• Functional cookies: These cookies are used to remember your preferences and settings.
• Analytics cookies: These are used to analyse website traffic and usage patterns in order to improve service quality.

5.2 Cookie Controls

You can control or reject cookies by changing your browser settings. However, disabling essential cookies may limit certain features of the platform.

6 Data Retention Period

dbd44 retains your personal information only for as long as is necessary to provide services and to comply with legal obligations.

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed, certain information may be retained for legal and regulatory reasons.
• Financial transaction records are retained for the period required under applicable law.
• After the specified period, information is securely deleted or anonymised.